© 2020 by BraunWeiss MCG

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Location

2223 Washington St , Suite 102

Newton Executive Park
Newton Lower Falls, MA 02462

Salesforce Administrator

Auto req ID: SFADI

Business Title: SalesForce Administrator

Location: USA - MA - Newton

Department: Operations

About Us

Our professionals balance analytical skills, market insight and expertise to help our clients make sound decisions. As an organization, we think globally—and encourage our people to do the same. That means when you take your place on our team, you’ll discover a supportive and collaborative work environment that enables you to excel in an Agile environment. If you’re ready to share your perspective with the world, make a real impact at BraunWeiss.

Responsibilities

  • Create and manage users, profiles, roles and permission sets in Salesforce

  • Customize fields, page layouts, record types, reports and dashboards

  • Develop reports, dashboards, and processes to continuously monitor data quality and integrity

  • Assist in data import/export/updates, system customization

  • Provide day to day end user support and assist users with best practices to improve and increase their knowledge of Salesforce.com

  • Assist with training end users on the use of Salesforce.com

  • Maintain data and system security and integrity in Salesforce

  • Create training and user documentation, and maintain ongoing documentation processes as business needs evolve or features are added

  • Troubleshoot Salesforce issues and escalate as needed

  • Create training and user documentation and maintain ongoing documentation processes as business needs evolve or features are added.

  • Modify the system to increase benefits and usability.

  • Create and maintain fields, views, reports, dashboards, campaigns and other Salesforce objects and functions.

  • Create new reporting capabilities and respond to ad hoc reporting requests as needed.

  • Ensure data integrity by merging duplicate leads, contacts, and accounts; performing mass uploads and updates of data as required; Removing unnecessary fields and data; ensuring screens, fields and workflow have accurate names and reflect current workflow.

  • Maintain security including sharing rules and security levels.

  • Design, Create and maintain user roles, profiles and hierarchies.

  • Document company processes and workflows.

Qualification

  • Some experience with databases, Salesforce experience a major plus, but not required.

  • Organized, analytical, methodical thinking

  • A service-oriented approach — patient, helpful, and ready to teach other staff how to use our tech tools most effectively.

  • Passionate about finding technical solutions to organizational challenges.

  • Obsessed with accuracy.

  • Excellent verbal and written communications skills.

  • Ability to prioritize and juggle many requests, sometimes under pressure.

  • Interest in emerging IT and online organizing trends.

  • Strong desire to learn Salesforce.

  • Bachelor’s Degree or equivalent related experience in business or technology.

  • Proficient skills in Excel, Outlook, Word and PowerPoint

If you have any questions, please email careers@braunweiss.net

 

BraunWeiss is committed to providing equal opportunities in employment. We will not discriminate between applications for reason of gender, gender identity, race, religion, color, nationality, ethnic origin, sexual orientation, marital status, veteran status age or disability.